![]() ![]() SolarWinds Web Help Desk® software delivers a simple and automated process for managing and controlling change requests. IT Change Management & Change Approval Workflows Web Help Desk includes a built-in extensive, searchable, and easy-to-use knowledge base for technician knowledge management and for promoting self-resolution options to end-users and help reduce the number of in-bound service requests. Web Help Desk is an IT asset management product that enables you to automatically discover your software and hardware assets, and manage asset assignments, history, and associated service requests, all from a single user-friendly Web console. Web Help Desk is an easy-to-use ticketing management software that automates help desk ticketing tasks to simplify ticket creation, routing, escalation, and management.Īutomated IT Asset Discovery & IT Asset Management Whether you are running IT support in a small or large organisation, or if you are an MSP offering managed support services to customers, Web Help Desk is flexible and scalable to meet all your requirements.Ĭentralise, Streamline & Automate Ticketing Management Web Help Desk offers an intuitive Web interface to centrally manage service tickets, and simplify & automate help desk tasks for IT technicians. Simple & Affordable IT Help Desk Software for All IT Teams
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